Privacy Policy (Canada)

Last revised May 4, 2021.

This is the Canadian privacy policy. Visit the USA privacy policy.

OVERVIEW

Purpose. The purpose of this Privacy Policy is to describe how We Are The Chompians LLC (“Chomps”) collects, uses and shares information about you through our https://chomps.com website owned and controlled by us (referred to herein as the “Site”). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us or as described at the end of this Policy. By visiting the Site or otherwise providing us with personal information, you acknowledge that you accept the principles and practices outlined in this Privacy Policy, and you consent to the collection, storage, use and disclosure of your personal information in accordance with this Privacy Policy. By contacting us at the coordinates provided in the Contact Us section below, you may change or withdraw your consent at any time, on reasonable notice, subject to any applicable legal or contractual restrictions. We will inform you of the implications of doing so.

Scope; Third Party Sites. This Privacy Policy applies only to information we collect at and through the Site or through other technological means (e.g. email communications, social media, etc.). Our Site may contain links to third party sites that are not owned or controlled by Chomps. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personal information.

Terms of Use. Please note that your use of our Site is also subject to our Terms of Use.

Our Privacy Policy explains:

  1. Information That We Collect
  2. How We Use and Share Your Information
  3. Access to Your Information and Choices
  4. Security of Your Information
  5. Consent to Processing of Personal Data outside of Canada
  6. Changes to Our Privacy Policy
  7. Questions and How Contact Us

INFORMATION THAT WE COLLECT

Information You Provide to Us

We collect personal information you provide to us when you use the Site, for example when you , request information from us, contact customer support, opt-in to receive information from us or otherwise communicate with us. This personal information is information that is personally identifiable to you and may include your name; email address; telephone number; and other information you choose to submit to us. Personal information does not include aggregate information, such as information that is anonymous or used in a collective manner, where no single person can be identified. In addition, you agree to our Messaging Terms and Messaging Privacy Policy.

Cookies; Information We Collect Automatically Through Your Use of our Site

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Site. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personal information. Google Analytics uses “cookies,” which are text files placed on a device, to help the Site analyze how users use the Site. You can find out more about how Google uses data when you visit our Site by visiting “How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners/). We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google's website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org). Please note that if you choose to opt out, you will continue to see ads, but they will not be based on your online activity.

Information Collected Through Cookies and Similar Technologies

We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our Site through your computer, tablet or mobile device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the Site again, the cookie allows the Site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Site features or services may not function properly without cookies. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant advertising to you. (See, “Advertising” below.)

No Information from Children Under Age 13

We encourage parents and guardians to supervise their children’s use of the Internet, including our Site. We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not use this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please Contact Us or call us at 312-871-3889.

HOW WE USE AND SHARE YOUR INFORMATION

To Provide Products, Services, and Information. We collect information from you in order to provide information that you request from us; send you promotional materials or advertisements about our products and services, as well as new features and offerings; administer surveys, sweepstakes, promotions and contests; provide interest-based targeted advertising to you. In most cases, we will ask you to provide explicit consent to our collection, use, storage, and disclosure of your personal information. Sometimes, your consent may be implied through your conduct with us, such as by providing us with your personal information, signing up to receive our marketing emails or our newsletter, making an inquiry, entering a contest or engaging in other promotional opportunities.

Sharing with Third Parties. We may provide information to third party service providers that help us operate and manage our Site, provide advertising for us, and manage our email communications. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service and to align their use with the protection set forth in this Privacy Policy.

Gorgias 📣 By using our chat feature (Gorgias), you consent to the recording and use of information about you and any chat session by Chomps or any authorized service provider acting solely on Chomps’ behalf. Chomps may use or disclose this information in accordance with its Privacy Policy. If you do not consent to these terms, please do not use this chat feature and reach out to us via email or by phone. Your continued interaction with, or submission of information to, this chat feature will be deemed to be your acceptance of Chomps’ Privacy Policy.

Advertising. We may use how you browse in order to show you ads for Chomps that are more relevant to your interests. We may use cookies and other information to provide relevant interest-based advertising to you. Interest-based ads are ads presented to you based on your browsing behavior in order to provide you with ads more tailored to your interests. These interest-based ads may be presented to you while you are browsing our site or third-party sites not owned by Chomps.

We belong to ad networks that may use your browsing activity across participating websites to show you interest-based advertisements on those websites. While you can disable cookies using your web browser, our Site does not recognize if your browser sends a “do not track” signal or similar mechanism to indicate you do not wish to be tracked or receive interest-based ads. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org). Please note that if you choose to opt out, you will continue to see ads, but they will not be based on your online activity.

Your Consent. In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations or individuals outside of Chomps when we have your explicit consent to do so.

Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of Chomps if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • Comply with any applicable law, regulation, subpoena, legal process or enforceable governmental request.
  • Enforce applicable Terms of Use, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of Chomps, our users, customers or the public as required or permitted by law.

Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of data comprising your personal information, as well as any choices you may have regarding your personal information. In any event, you consent to the transfer of data comprising your personal information to any third party that proposes to acquire and/or acquires all or substantially all of Chomp’s business or its online commerce operations or the Site and agree that we may transfer or sell data comprising your personal information to the new owner. In such a case, your information would remain subject to the protections set forth in this Privacy Policy unless you agree differently.

ACCESS TO YOUR INFORMATION AND CHOICES

If you have questions about personal information we have about you or need to access, correct, delete or update your information, you can Contact Us or call us at 312-871-3889. You may refuse or withdraw your consent for us to use your information. If you do, we will record your choices and will advise you if your choices impact our ability to serve and interact with you. You can also opt-out of receiving marketing and promotional emails from Chomps by using the opt-out or unsubscribe feature contained in the emails.

We will retain your personal information for as long as is reasonably necessary to support our dealings with you. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.

SECURITY OF YOUR INFORMATION

We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Please note that emails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.

CONSENT TO PROCESSING OF PERSONAL DATA OUTSIDE OF CANADA

This Site and our services are not intended for and are not directed to residents of the European Union. By using and accessing our Site, you agree and consent to the transfer to and processing of your personal information on servers located outside of Canada and the province in which you reside. Contractual provisions and other safeguards are also used to ensure that, where your personal information is transferred, processed or stored outside of the province in which it is collected or outside of Canada, it is given protection similar to the protection set forth in this Privacy Policy. You agree that persons or entities outside of Canada to which personal information is transferred may be required to disclose your personal information to governmental authorities, courts or law enforcement or regulatory agencies, pursuant to the laws of their jurisdiction.

CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review. We encourage you to review this page from time to time for the latest information on our privacy practices. If at any time you do not agree with our privacy practices, please do not provide us with personal information or use our Site. IF YOU ARE DISSATISFIED WITH THIS PRIVACY POLICY OR THE SITE, YOUR SOLE REMEDY IS TO CEASE USING THE SITE AND TO UNSUBSCRIBE FROM receiving marketing and promotional emails from Chomps.

LANGUAGE/LANGUE

You agree that this privacy policy and all other related documents in your dealings with Chomps will be in English. Vous convenez que cette politique ainsi que tous les documents qui s'y rapportent dans le cadre de vos relations avec Chomps seront rédigés en anglais.

QUESTIONS AND HOW TO CONTACT US

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please Contact Us, email us at team@chomps, call us at 312-871-3889, or contact us by mail at the following address:

We Are The Chompians LLC
453 Bayfront Place
Naples, FL 34102
United States

Attn: Privacy Officer