Every week on Chompcast, our co-founders Pete and Rashid interview industry leaders, aspiring and current business owners for 15-30 minute ‘fireside chats’. Together, they'll be sharing valuable insights, learnings, advice and anecdotes.
Within each episode, you'll leave with key takeaways and valuable information from the people Pete and Rashid get the honor to speak with.
On this week's episode of Chompcast, Pete and Rashid interviewed the Sr. Director of CX + Retention of Jones Road Beauty, Eli Weiss and CX Associate Zoe Kahn from Chomps. This week the main topic is Customer Experience and retention. We can all relate that there is nothing less attractive about a brand if their customer experience is not pleasant. Eli and the Chomps team talk about the ins and outs on how to create an effective customer experience flow for businesses that are new to it. We hope you enjoy!